Why Does eHarmony Terminate Matches?

Frequently Asked Questions (FAQs)

Q. Why was my match terminated?

A. eHarmony’s matching algorithm is designed to identify potential compatibility between two individuals. If the algorithm finds that a potential match is not compatible, it may terminate the match. eHarmony may also terminate a match if either party expresses dissatisfaction with the match. If a match is terminated, eHarmony will provide both parties with an explanation of why the match was terminated.

Q. I’m not happy with my current match. Can I request that eHarmony terminate the match?

A. If you are unsatisfied with your current match, you can contact eHarmony customer service to express your concerns. eHarmony will then review your case and take appropriate action, which may include terminating the match.

Q. I’ve been matched with someone who I don’t think is compatible. Can I request that eHarmony terminate the match?

A. Yes. If you believe that you have been matched with someone who is not compatible, you can contact eHarmony customer service to express your concerns. eHarmony will then review your case and take appropriate action, which may include terminating the match.

Q. How many messages can you send on eHarmony without paying?

A. You can send and receive unlimited messages on eHarmony for free. However, you will only be able to exchange contact information (such as phone numbers and email addresses) with other members after you have paid for a subscription.

Q. What is eHarmony’s refund policy?

A. eHarmony offers a refund for subscriptions that are canceled within three days of purchase. For more information, please see our Terms and Conditions.

Q. How do I cancel my eHarmony subscription?

A. To cancel your subscription, log in to your account and go to the My Account page. From there, you will be able to cancel your subscription. Alternatively, you can contact eHarmony customer service to cancel your subscription.

Q. How do I delete my eHarmony account?

A. To delete your account, log in to your account and go to the My Account page. From there, you will be able to delete your account. Alternatively, you can contact eHarmony customer service to delete your account.

Q. What does the Popsicle mean on eHarmony?

A. The Popsicle is a symbol that indicates that you are compatible with another member. If you see the Popsicle on another member’s profile, it means that eHarmony’s matching algorithm has determined that you are a good potential match for that person.

Q. Why do I have so few matches on eHarmony?

A. There are a number of reasons why you might have few matches on eHarmony. It is possible that your profile is not complete, or that you live in an area with few eHarmony members. It is also possible that eHarmony’s matching algorithm has not yet identified potential matches for you. If you have concerns about your matches, you can contact eHarmony customer service for assistance.

Q. What is goodbye on eHarmony?

A. Goodbye is a feature on eHarmony that allows you to end your subscription and close your account. To use goodbye, log in to your account and go to the My Account page. From there, you will be able to end your subscription and close your account.

Q. How much does eHarmony cost?

A. eHarmony offers a variety of subscription plans. The cost of a subscription depends on the length of the plan and the number of months you sign up for. For more information, please see our pricing page.

Q. Is paying for eHarmony worth it?

A. Whether or not paying for eHarmony is worth it depends on your personal circumstances. If you are serious about finding a long-term relationship, then eHarmony may be a good investment. However, if you are not ready to commit to a subscription, then you may want to consider other options.